Frequently Asked Questions

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Q

How do I receive my winnings?

A

Secondary winnings up to $600 will be transferred to your account shortly after receipt of the prize from the New Jersey Lottery. You will need to collect prizes over that amount, including jackpot prizes, by yourself. Our Customer Service Team will coordinate with you how you will receive your winning tickets. To receive your winnings over $600, you will need to fill out a New Jersey Lottery Claim Form, which can be mailed or delivered to New Jersey Lottery Headquarters in person. It takes approximately three weeks to validate a claim and send a check to you for your winnings.

Q

Can I claim my winnings myself?

A

You can do so by contacting us, specifying whether you want your winning lottery tickets to be (a) mailed to your address via courier at our expense; or (b) collected in person at an agreed upon public place.

Q

How will I find out if I win?

A

When you order online at theLotter NJ, you don’t have to check lottery draw results yourself to see if you won prizes. We will notify you whenever you win with an automatic email. At the same time, your private account on theLotter NJ will be updated and you will be able to view the draw details and your win in the Wins section. To find out about your win in the fastest way possible, sign up for theLotter NJ’s FREE SMS winning alerts by clicking here.

Q

How can I use my win towards future participation?

A

You may use your winnings for future participation in lottery draws or you can choose to withdraw all, or part of them. Your purchases on the site are debited first from your account's balance, and when your account's balance is not sufficient the remaining cost is charged against your default payment method.

Q

Do I have to expose my personal details if I win?

A

According to New Jersey state regulations, lottery winners may remain anonymous indefinitely.

If you win a lottery prize on tickets ordered at theLotter NJ, non-identifying information (your first name, the first letter of your last name, and the location of your residence) may be published on our website. If you wish to remove any such display of your personal details, please contact the Customer Service team.

Q

Is there any commission on my winnings?

A

All winnings on lottery tickets ordered on theLotter NJ are paid out commission-free, regardless of the amount. If you choose to withdraw your lottery wins via a bank transfer, a bank transfer fee from your bank may apply.

Q

What happens when I win the jackpot?

A

When you win the jackpot, we will immediately notify you and a member of our Customer Service team will contact you directly to coordinate how you will get your winning ticket so that you can collect your prize in person. We will advise you, where possible, in the win collection process.

According to New Jersey state regulations, lottery winners may remain anonymous indefinitely. theLotter NJ will never disclose a winner's identity without their consent.

We highly recommend that you consult with financial and legal experts to discuss ways of collecting your jackpot prize money while continuing to maintain your privacy.

Q

Can I claim my jackpot prize anonymously?

A

Yes. According to New Jersey state regulations, lottery winners may remain anonymous indefinitely.

theLotter NJ will never disclose a winner's identity without their consent.

We highly recommend that jackpot winners consult with financial and legal experts to discuss ways of collecting their prize money while continuing to maintain their privacy.

Q

What is the difference between annuity and lump sum?

A

Jackpot and top prize winners are offered a choice between receiving their prize in annual payments over time or as a lump-sum cash payment. If you choose the annual payment option, your prize will be paid out in installments over a fixed number of years. If you choose the lump sum cash option, you will receive the current cash value of the advertised prize amount. In both cases, relevant state and federal taxes are withheld before prizes are paid out.

If you are lucky enough to win the Powerball, Mega Millions, or Pick-6 jackpot, you can choose whether to receive your prize in a one-time lump sum cash payment or in annuity payments.

Q

What are secondary winnings?

A

Prizes in a lottery draw other than the jackpot are considered secondary prizes. Each lottery has its own prize division setup, defining the prizes and odds for partial matches. Secondary winnings can be small amounts of money or prizes in the millions, depending on the game, prize divisions, and inclusion of a multiplier feature.

Secondary prizes are always paid out in a lump sum cash payment after relevant taxes have been deducted.

Q

How can I be sure I'll receive my winnings?

A

Our payout system is fully automated and regularly audited. Winnings up to $600 are transferred to players' accounts shortly after they have been received from the official lottery operator. Winners of prizes of $600 and up will need to collect their prizes personally. In this case, we will coordinate with the player how they will receive their winning ticket(s).

As specified in our Terms of Service, lottery tickets are owned by the player, not by theLotter NJ. theLotter NJ provides a lottery ticket courier service fulfilling official lottery tickets orders on our customers’ behalf, but has no legal claim to their tickets. In the unlikely event of a dispute, aside from the Terms of Service (which are a legal and binding document), we will also provide our customers with ample proof of ownership.

First, when you order a lottery ticket on our site, you will immediately receive a confirmation email. Second, each transaction is permanently stored in your account, where it can be viewed and printed at any time. And finally, a scanned copy of your ticket is available in the My Account section, proving that the actual ticket was indeed purchased on your behalf. The scan displays the number selection and relevant draw information, as well as a serial code unique to each ticket. These items (legal agreement, order confirmation, and the scan of the actual ticket) firmly establish that the ticket legally belongs to you.

Our entire operation is geared to ensure that we maintain our reputation as the industry-leading online lottery ticket purchasing service. Our track record shows that winning players get their money.

Q

Is there a tax requirement on my lottery winnings?

A

Yes. The New Jersey Lottery withholds taxes before prize money is paid out. The New Jersey Lottery is required to report all prizes of $600 or more to the Internal Revenue Service.

Federal Income Tax - Federal law requires the New Jersey Lottery to withhold 24 percent from any prize in excess of $5,000. A higher federal withholding rate of 30 percent applies to any prize of $600 or more paid to a winner who does not furnish a taxpayer identification (social security) number.

New Jersey Gross Income Tax - State law requires the New Jersey Lottery to withhold State tax at the rate of 5 percent from any prize in excess of $10,000 and up to $500,000 or 8 percent from any prize in excess of $500,000. The higher State withholding rate of 8 percent also applies to any prize in excess of $10,000 paid to a winner who does not furnish a taxpayer identification (social security) number.

Tax Returns - After the end of the year, each winner will receive a Form W2-G report showing the amount of Lottery prize payments to be reported as income and the amounts of federal and State taxes withheld to be reported as credits on the winner's federal and State tax returns.

Q

The numbers on my ticket match the numbers drawn. Why didn’t I get a prize?

A

To win a lottery jackpot, all of the numbers on your lottery ticket must match those selected in the draw. If your numbers constitute a partial match with those drawn, you could be entitled to a secondary prize, but this is dependent on the specific lottery’s rules and prize divisions.

If you think that your ticket entitles you to a prize, check to make sure that your matching numbers are all in the same line. Please keep in mind that each line you select is actually an independent unit. Also, make sure that you are comparing your ticket with the results of the correct lottery draw and date you played.

If you are still unsure whether your ticket is eligible for a lottery prize, please contact us.

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